RETURNS

📦 7-Day Return Policy
We want you to be absolutely thrilled with your jewelry purchase. If for any reason, you are not completely satisfied, we gladly accept returns under the following conditions:

✅ Return Eligibility:
Return must be initiated and shipped within 7 days of delivery.
Jewelry must be unworn, undamaged, and returned in its original jewelry box and packaging.
Items showing signs of wear, breakage, or tampering will not be accepted.

* Custom made to order jewelry and repair are non-returnable items

📍 Return Address:
All returns must be sent to:

Kaufmann de Suisse
127 NE 2nd Avenue
Delray Beach, FL 33444

We strongly recommend using an insured and trackable shipping method, as we are not responsible for the item until it is received by us.

🔍 Inspection & Refund:
Once we receive your return, our team will conduct a thorough inspection within 3 business days.
If the item meets our return conditions, a full refund will be issued to your original payment method.
If the item does not qualify (e.g., worn, damaged), it will be returned to you and no refund will be issued.